Phones Not Registered

Incident Report for WigWag

Resolved

Handsets should now be registering again successfully.
If a device is still showing "Not Registered" please reboot.

Posted Apr 08, 2021 - 15:45 BST

Update

We are continuing to investigate this issue.

Posted Apr 08, 2021 - 15:36 BST

Investigating

We are currently investigating some phones showing Not Registered

Posted Apr 08, 2021 - 15:36 BST

This incident affected: Business Phone Service (WigWag Cloud) (Phone Calls and Numbering, Communicator, Mobile App, Apps).