Shared Mailboxes Not Connecting

Incident Report for WigWag

Resolved

This incident has now been resolved and mailboxes are now connecting. Please let us know if you experience any further issues.

Posted Apr 20, 2021 - 09:23 BST

Update

We are continuing to investigate this issue.

Posted Apr 19, 2021 - 17:08 BST

Investigating

We are currently investigating some shared mailboxes not connecting and allowing customers to listen to recordings.

Posted Apr 19, 2021 - 14:03 BST

This incident affected: Business Phone Service (WigWag Cloud) (Portal and API).